Terms & Conditions

We want your event to be a success — and that starts with being clear about how we work together. Please take a moment to review the following terms and conditions before proceeding with your rental. If you have any questions, we’re always available by email or phone.A signature – whether electronic or handwritten on a quote or an invoice constitutes acknowledgment and acceptance of these terms from Vibrant Occasions, for the equipment and/or merchandise described and identified in the invoice as of the date signed. The person or corporation named as the customer on this Rental Agreement (the “Customer”) shall rent from Papier Ventures Inc. dba Vibrant Occasions (“Vibrant Occasions”) the equipment, items, and/or services provided at the prices specified on the invoice. The parties mutually agree that this Rental Agreement shall govern the terms under which the equipment is rented, as described in the following terms and conditions. The version of these terms in effect on the date of signature or payment governs that order.

1) AUTHORITY

Where Customer is a corporation or is other than the person signing the invoice or on Customer’s behalf, the person signing the invoice represents and warrants that they have the full right and authority of Customer to sign and enter into this binding Rental Agreement on Customer’s behalf. If the signer lacks such authority, the signer agrees to be personally bound by, and personally liable under, this Rental Agreement.

2) VIBRANT OCCASIONS REPRESENTATION

Equipment covered by this Rental Agreement is represented to be in good working order at the time of delivery. It is expressly understood that Vibrant Occasions is not responsible for engineering decisions in connection with equipment use, results accomplished by the equipment, or accidents resulting from its use. Vibrant Occasions does not represent that any equipment is suitable, or will be suitable, for any particular installation or type of work.

3) USE

All Rental Equipment, including but not limited to tents, tent components, structures, furniture, chairs, tables, linens, bars, staging, dance floors, flooring, décor, lighting, catering equipment, BBQs, generators, heaters, accessories and all related components shall be returned in substantially the same condition as delivered, normal wear and tear excepted.Equipment returned with excessive dirt, mud, food residue, beverage residue, grease, wax, tape, adhesives, paint, glitter, confetti, smoke residue, bodily fluids, excessive staining, mould, odours or any other contamination requiring labour beyond ordinary turnover cleaning may result in additional cleaning, restoration, repair or replacement charges.Customer shall operate, maintain, and/or store the Equipment in a clean, safe, and secure place. Customer shall operate, maintain, and/or store the Equipment in the manner contemplated by the manufacturer and/or the supplier of the Equipment. Said Equipment will be used for the sole purpose for which it was manufactured and intended by all applicable laws, by-laws, and rules and regulations affecting the use of same.
  • Prohibited Activities: Cooking, open flames, deep-frying, or the use of smoke/fog machines under or near tents and linens is strictly prohibited. Any smoke or grease damage will result in full cleaning or replacement charges.
  • Guests and Vendors: Customer is responsible for the acts and omissions of its guests, caterers, planners and other vendors as if they were the Customer’s own.

4) LOCATION OF USE

All equipment and merchandise provided are the sole property of Vibrant Occasions. You agree to use the equipment only for its intended purpose and in a safe, secure, and clean manner. You shall not sublet, loan, or move the equipment from the delivery address specified on the invoice without our prior written consent. Customer grants Vibrant Occasions and its personnel a licence to enter the delivery address at reasonable times to deliver, install, inspect, service, remove or retrieve the equipment, and confirms that Customer has authority to grant such access or has obtained it from the property owner.

5) TRANSPORTATION

The customer will pay all transportation or cartage charges as set out on the invoice, and return the Equipment back to the Vibrant Occasions warehouse in the same condition as received, with normal wear and tear excepted. The risk and liability for any injury or damage to Equipment from any source or cause whatsoever passes to the Customer upon delivery to the site (or upon Customer pickup at our warehouse) and remains with the Customer until the Equipment is picked up by Vibrant Occasions (or received back at our warehouse, where the Customer transports it), and the amount of any damage will be paid to Vibrant Occasions by Customer on demand.Customer acknowledges that the condition of the Rental Equipment shall be determined following inspection by Vibrant Occasions after return to its warehouse, subject to the inspection and notice procedure in Sections 8 and 14.

6) PAYMENT OF CHARGES

Customer shall:
  • Deposit: A 50% non-refundable deposit is generally required to secure inventory and event dates, as a reasonable pre-estimate of the costs incurred in reserving inventory and dates. Vibrant Occasions may, at its sole discretion, accept a lesser deposit amount as specified on the Customer’s quotation or invoice. Any deposit paid shall be applied toward the total balance due.
  • Balance: The remaining balance is due in full fifteen (15) days prior to the earlier of the scheduled event date or delivery date.
  • Pay to Vibrant Occasions all rental charges at the rates set out on the invoice, including applicable taxes, from the time of delivery to the time of return.
  • Pay to Vibrant Occasions all costs, charges, and expenses for replacement, repair, or restoration of equipment, and compensation for reasonable loss of rental income directly attributable to the damaged or unavailable equipment until it has been repaired or replaced, up to a maximum of six (6) weeks’ rental charges per item, less any amounts earned by re-renting substitute equipment — except to the extent caused by Vibrant Occasions’ negligence or wilful misconduct.
  • Pay to Vibrant Occasions any and all costs, charges, or expenses incurred in exercising its remedies upon default by Customer, including legal fees on a solicitor-and-client basis, bailiff’s fees, court costs, and/or transportation charges.
  • Cleaning charges may include reasonable labour, cleaning materials, transportation, restoration, subcontractor charges, administrative costs and equipment downtime reasonably required to return Rental Equipment to rentable condition.
  • “Administrative costs” means the reasonable internal labour associated with documenting, inspecting, sourcing, coordinating repairs or replacements, processing claims, communicating with suppliers or customers, and administering post-rental damage claims, capped at 25% of the underlying charge.
  • Pay to Vibrant Occasions simple interest on any overdue amounts at the rate of 2% per month (24% per annum), not compounded.

7) CANCELLATION POLICY

Cancellations must be submitted in writing via email to [email protected] and are effective on the date the email is received. The following cancellation schedule applies:
  • 30 or more days before the event date: The deposit is forfeited; no further charges will apply.
  • 15–29 days before the event date: 75% of the total order value is due.
  • 14 days or fewer before the event date: 100% of the total order value is due.
Amounts due under this schedule are reduced by any amounts Vibrant Occasions actually receives by re-renting the reserved equipment for the same date, which Vibrant Occasions will make commercially reasonable efforts to do. Cancellations for any reason other than Vibrant Occasions’ failure to perform — including weather, guest counts, venue changes, or vendor issues — are subject to the schedule above; weather does not excuse the Customer’s obligations. Force majeure situations affecting Vibrant Occasions’ ability to perform are handled per Section 11.
  • Event Date Changes: Requests to change an event date are subject to product availability and operational capacity. Approval of a date change is at the sole discretion of Vibrant Occasions. Approved date changes may result in revised pricing, delivery fees, rental terms, or additional charges. Deposits remain non-refundable and will be applied to the rescheduled event where applicable.
  • Order Reductions / Partial Cancellations: Any reduction in the quantity, scope, or value of items, services, or equipment from the originally confirmed order — whether described by the Customer as a “modification,” “adjustment,” or otherwise — is treated as a partial cancellation of the reduced portion and is subject to the same cancellation schedule outlined above, calculated against the dollar value of the items removed or reduced, based on the number of days remaining before the event date at the time the change is requested. For clarity, this applies regardless of whether the overall order remains active, and regardless of how the change request is characterized by the Customer. Vibrant Occasions reserves the right to apply the applicable cancellation percentage (per the schedule above) to the value of any reduced quantity.

8) CHARGE AUTHORIZATION

  • You authorize Vibrant Occasions to store your payment method as a secure token with our payment processor and charge it for any remaining balances, order modifications, late fees, or damages related to this rental, in accordance with the notice process below.
  • Authorization for Additional Charges: You authorize Vibrant Occasions to charge the payment method on file for additional costs incurred under this Agreement, including but not limited to:
    • Equipment damage or permanent staining (including candle wax or grease)
    • Missing or unreturned items
    • Late return fees or unauthorized rental extensions
    • Special cleaning fees for items returned in excessively soiled condition
    • Replacement parts
    • Missing hardware
    • Lost accessories
    • Restoration costs
    • Disposal costs where equipment cannot reasonably be restored
    • Taxes applicable to such charges
  • This authorization survives completion of the rental until all contractual obligations have been satisfied.
  • Notice Before Charges: Customer acknowledges that the final condition of Rental Equipment cannot always be determined until after it has been returned, unpacked, cleaned and inspected at Vibrant Occasions’ warehouse. Before processing any post-rental charge, Vibrant Occasions will send the Customer an itemized statement with supporting photographs or documentation. The Customer has three (3) business days to respond, or to elect to repair or replace damaged or missing items at its own cost with items of equal quality approved by Vibrant Occasions. If the Customer does not respond within that period, or the matter is not resolved, Vibrant Occasions may charge the stored payment method for the invoiced amount. The Customer retains all rights to dispute any charge on its merits.
  • Customer acknowledges that initiating a chargeback does not extinguish or reduce any contractual payment obligations under this Agreement, and Vibrant Occasions reserves all legal remedies to recover any amounts properly owing, including reasonable costs of collection.

9) SITE PREPARATION & UTILITIES

  • Ontario One Call: For any equipment requiring staking (tents, etc.), the Customer is responsible for contacting Ontario One Call (1-800-400-2255) to mark all underground utilities. Ontario One Call does not locate privately-installed lines (such as irrigation/sprinkler systems, landscape lighting, septic systems, invisible pet fences, pool lines, or private gas lines); the Customer is responsible for identifying and marking all private lines. Vibrant Occasions is not liable for damage to unmarked underground lines, public or private.
  • Site Condition: The site must be level and clear of obstacles. Failure to prepare the site may result in delivery delays or additional labor fees.
  • Site Readiness (Customer Responsibility): Prior to delivery/setup, you agree to ensure the site is ready for our crew and equipment, including (as applicable) lawns being freshly mowed, vehicles moved/keys available for vehicles that must be moved, gates/access points unlocked, and the setup area cleared of furniture, décor, toys, pet waste, debris, snow/ice, and any other obstructions.
  • Standby Fee (Site Not Ready): If the site is not ready at our crew’s arrival (including if lawns are not mowed or the area is not cleared of pet waste/debris), you agree to pay a $75/hour standby fee (billed from arrival until work can safely and reasonably begin), in addition to any other applicable re-trip, labour, or rescheduling fees.
  • Additional Costs / Rescheduling: If the site is not ready at arrival, you authorize Vibrant Occasions to (at our discretion) wait, return later, reschedule, or cancel installation/delivery, and you agree you may be charged additional labour, standby time, or re-delivery/re-trip fees.
  • Parking / Access: You are responsible for ensuring safe and reasonably close parking and access for our delivery vehicles and trailers. Customer agrees to pay for any parking tickets, towing charges, or parking-related fines/fees incurred during delivery, setup, service calls, or pickup where customer-provided parking is unavailable or inadequate.

10) PERMITS

The Customer is solely responsible for obtaining and paying for any required municipal building or event permits. Vibrant Occasions is not liable for event interruptions due to missing permits, and all amounts remain due in the event of such interruption.

11) LIABILITY & FORCE MAJEURE

  • Vibrant Occasions shall not be liable for any delays, failures, or cancellations caused by circumstances beyond our reasonable control, including but not limited to adverse weather, acts of God, fire, flood, war, terrorism, strikes, government action, or other force majeure events. In such cases, Vibrant Occasions will make reasonable efforts to communicate with the Customer promptly and, where possible, offer rescheduling options. If a force majeure event prevents Vibrant Occasions from delivering some or all of the Rental Equipment, Vibrant Occasions will, at its option, (a) reschedule to a mutually agreed date, (b) issue a credit, or (c) refund amounts paid for the undelivered items; this is the Customer’s sole remedy for non-delivery caused by force majeure.
  • Our total liability under this Agreement is limited to the amount paid by the Customer to Vibrant Occasions under this Rental Agreement. Vibrant Occasions is not liable for incidental, consequential, or indirect damages of any kind. Nothing in this Agreement excludes or limits liability for death or personal injury caused by Vibrant Occasions’ negligence, for fraud, or for any liability that cannot be excluded under applicable law.
  • Customer is encouraged to obtain independent event insurance to protect against loss, cancellation, or liability arising from their event. For orders that include a tent, proof of insurance may be requested.

12) DELIVERY AND PICKUP

Standard delivery includes professional setup of tents, staging, and dance floors. Unless otherwise specified, tables and chairs will be stacked in a single designated area. If the Customer requires us to set up and take down tables and chairs, this service must be booked in advance for an additional fee.
  • Delivery, pickup or return checklists are intended only to acknowledge receipt or collection of equipment and do not constitute acceptance that all equipment has been returned complete, undamaged or free of excessive cleaning requirements.
  • Standard Delivery & Pickup Window: Unless expressly stated otherwise or where a Guaranteed Delivery Window has been purchased and identified on the invoice, the Customer acknowledges and agrees that standard delivery and/or pickup services may be attempted up to three (3) days before and/or up to three (3) days after the scheduled event date. Delivery and pickup scheduling is determined based on optimized routing, operational efficiency, weather conditions, staffing availability, equipment logistics, and other operational requirements. The Customer further acknowledges that standard delivery and pickup dates and times are estimates only and are not guaranteed. If Vibrant Occasions fails to deliver ordered equipment before the event start, the Customer’s remedy is a refund of amounts paid for the undelivered items.
  • Exclusive / Guaranteed Delivery Window: Any guaranteed, specific, priority, or “exclusive time” delivery and/or pickup service is available only where the Customer has expressly purchased and paid an additional exclusive delivery fee in advance, and such guaranteed timeframe is specifically confirmed in writing on the Customer’s invoice. Absent payment of the exclusive delivery fee and written confirmation on the invoice, Vibrant Occasions reserves the right to schedule deliveries and pickups within the standard delivery and pickup window outlined above. If Vibrant Occasions misses a paid Guaranteed Delivery Window, the Customer’s remedy is a refund of the exclusive delivery fee. The Customer agrees to ensure that the delivery location remains accessible during the applicable delivery and pickup window.

13) RETURN OF EQUIPMENT

The signature on the return checklist indicating that the Equipment has been returned shall not constitute an acknowledgment by Vibrant Occasions that the Equipment has been returned in its entirety, in an undamaged condition, or by the terms of this Rental Agreement, and that said signature shall not act as a waiver of any of Vibrant Occasions rights under this Rental Agreement.

14) POST-RETURN INSPECTION

All Rental Equipment is inspected following return to Vibrant Occasions’ warehouse. Vibrant Occasions will complete its inspection within ten (10) business days of return.
  • Damage, shortages, contamination, excessive cleaning or repair requirements may not be apparent during delivery or pickup.
  • Vibrant Occasions shall determine, acting reasonably, the charges determined following inspection, which may include repair, replacement, restoration, excessive cleaning, labour, transportation and administrative costs to return equipment to rentable condition. Any claim will be delivered to the Customer in writing, itemized and supported by photographs, within fifteen (15) business days of inspection; claims not made within that period are waived, except for defects that could not reasonably have been discovered on inspection.
  • Customer authorizes Vibrant Occasions to process such charges using the payment method authorized under Section 8, following the notice process set out in Section 8.
Failure to identify damage, shortages or excessive cleaning during delivery, pickup or return shall not constitute acceptance that the Rental Equipment has been returned in satisfactory condition or a waiver of Vibrant Occasions’ rights.

15) TERMINATION

If Customer fails to pay any amount when due, becomes bankrupt or insolvent, has a receiver appointed, or violates any provision of this Agreement, Vibrant Occasions may, at its option, terminate the rental, take possession of the Equipment (the licence of entry in Section 4 applying) and recover all due rent, damages and expenses incurred in retaking possession of the Equipment.
  • Vibrant Occasions reserves the right to inspect all Rental Equipment following return to its warehouse.
  • Certain damage, shortages, contamination or excessive cleaning requirements may not be immediately visible during pickup or at the event site.
  • Repair, replacement or cleaning charges may therefore be assessed after inspection, per Sections 8 and 14.

16) LOSS OR DAMAGE

Customer shall at all times, to the full extent permitted by law, indemnify and save harmless Vibrant Occasions from any and all claims, demands, suits, losses, costs, expenses (including all counsel fees), damages or recoveries (including amounts paid in settlement) which may be obtained against, imposed upon, or suffered by Vibrant Occasions as a result of Customer’s use (or misuse) of the Equipment, except to the extent caused by Vibrant Occasions’ negligence or wilful misconduct. The parties acknowledge that this indemnity shall survive the termination of this Rental Agreement by any manner or means. Customer is responsible for any loss to rented Equipment (including damage from theft, fire, water, wind, lightning, elements, explosions, or other environmental or atmospheric conditions) and is encouraged to maintain adequate insurance on rental Equipment to provide for its replacement value. The Customer shall be fully responsible and obliges themselves and/or itself to pay Vibrant Occasions, within seven (7) days of an itemized demand issued under Section 14, the replacement value of the items — meaning the current cost of a new item of like kind and quality, less reasonable depreciation — in the event that the said items are stolen, lost, damaged, or destroyed, in part or whole, whether by theft, fire, loss, act of god or by any other cause whatsoever.
  • Vibrant Occasions is not required to await payment before repairing or replacing equipment, and may proceed immediately upon completing the notice process in Section 8.
  • Customer remains responsible for all Rental Equipment until inspection has been completed following return.
  • Replacement costs may include procurement, freight, shipping, brokerage, customs, taxes, assembly and administrative costs where reasonably incurred.
  • Vibrant Occasions shall determine, acting reasonably, whether damaged equipment should be repaired, restored or replaced.

17) INDEMNIFICATION

The Customer agrees to indemnify, defend, and hold harmless Papier Ventures Inc. dba Vibrant Occasions and its directors, officers, employees, agents and subcontractors from any and all claims, suits, or losses (including legal fees) arising out of the Customer’s use, operation, or possession of the equipment, except to the extent such claims arise from Vibrant Occasions’ negligence or wilful misconduct.

18) PRIVACY

Your personal information is collected, used, and disclosed in accordance with our Privacy Policy. By entering into this Agreement, you consent to the collection and use of your information as described at vibrantoccasions.ca/privacy-policy/

19) ASSIGNMENT

Vibrant Occasions may assign its rights under this Rental Agreement and transfer its title and interest in the Equipment to any party without the prior written consent of Customer. Customer may not assign any of its rights and obligations under this Rental Agreement without the prior written consent of Vibrant Occasions. No ownership or title of the equipment is transferred or assigned to Customer under this Rental Agreement.

20) SUBROGATION

In the event of any loss or damage to the Equipment caused by a third party, the Customer assigns to Vibrant Occasions its claims against that third party to the extent of Vibrant Occasions’ loss. Customer will execute and deliver whatever instruments and papers required and do whatever else is necessary to secure such rights. Customer will cooperate fully with Vibrant Occasions and/or its insurer in the prosecution of those rights and will neither take nor permit nor suffer any action to prejudice Vibrant Occasions’ rights with respect thereto.

21) TENTING EQUIPMENT

Vibrant Occasions agrees to provide Tenting Equipment in a good and workmanlike manner and in good working order, suitable for its ordinary intended use. Vibrant Occasions agrees to maintain the Tenting Equipment within the scope of normal wear and tear, keeping it in good working order during the rental term. However, if the Tenting Equipment requires maintenance outside the scope of normal wear and tear, or in response to damage or loss of equipment caused by Customer or any third party, then Customer hereby agrees that any services performed by Vibrant Occasions, including but not limited to diagnosing, repairing, replacing, modifying, installing or removing Tenting Equipment, shall be billed and paid separately by Customer in addition to this Rental Agreement.Weather Safety: Tents are temporary structures, not engineered buildings, and are not a place of shelter in severe weather. In high winds, lightning or heavy snow, occupants must evacuate the tent. Vibrant Occasions may postpone installation, or require or perform takedown or evacuation, where conditions exceed safe operating ratings, and is not liable for event interruption caused by such safety measures. Sidewalls, heaters and anchoring may only be installed, removed or adjusted by Vibrant Occasions.

22) PERMITS; FITNESS OF PREMISES

  • A) Customer hereby agrees to procure and obtain at its sole expense any permits required for Vibrant Occasions to install the Tenting Equipment at the premises. If Customer fails to obtain all required permits, then Vibrant Occasions shall not be liable for any delay, incidental or consequential damages, or damages to any third parties as a result thereof. The customer shall provide Vibrant Occasions with photocopies of all required permits on or before the start of the rental term.
  • B) Customer hereby represents and warrants that the premises comply with all environmental, municipal, provincial, and federal rules and regulations such that the premises are and will be fit and prepared for Vibrant Occasions to install Tenting Equipment before the start of the rental term. Further, any preparations to preserve and maintain the premises in good order such as, for example, removing snow, equipment, or obstacles; or marking the location of electrical, water, gas, or other utility lines whether above or below ground in the vicinity of where the Tenting Equipment is to be installed, will be done conspicuously by Customer prior to Vibrant Occasions installing the Equipment. If Customer fails to conspicuously mark or remove any such items, then Vibrant Occasions shall not be liable for any delay, incidental or consequential damages, or damages to any third party as a result thereof.

23) MISCELLANEOUS

  • All parties to this Rental Agreement have required that this Agreement be drawn up in the English language;
  • This Rental Agreement shall be binding upon and shall inure to the benefit of all parties and their respective heirs, legal representatives, executors, administrators, successors, and permitted assigns;
  • The Customer will examine and inspect the Equipment upon delivery and will report any defect or shortage within 24 hours of delivery (or before use begins, if sooner); Equipment not so reported is deemed accepted in good condition, hidden defects excepted. Further, the use of the said Equipment will be discontinued immediately if the same is found to be unsafe or in a state of disrepair, and Vibrant Occasions will be notified immediately of said facts. Vibrant Occasions, in consideration of the mutual covenants, agrees that it will, with reasonable dispatch after receiving this notice, replace such equipment in good working condition;
  • Immediately upon termination of this Agreement, Customer will return the rented Equipment, including all attachments and/or parts belonging thereto, to the offices of Vibrant Occasions in the same condition as it was received and agrees to pay for all other damage to said Equipment.
  • Customer will ensure that Vibrant Occasions markings on rental equipment are not removed or defaced.
  • Possession of equipment beyond the agreed rental period without prior written authorization constitutes an overtime violation. Unauthorized extensions are subject to overtime charges of 1.5x the daily rental rate per additional day; Vibrant Occasions may waive this charge in writing. Extensions must be approved in advance and are subject to availability and the terms of this Agreement.
  • Failure by Vibrant Occasions to enforce any provision of this Agreement shall not constitute a waiver of any rights.
  • Acceptance of a quotation, electronic signature, payment of any invoice, completion of card authorization, acceptance of delivery or use of Rental Equipment constitutes acceptance of this Agreement.

24) ENFORCEABILITY

The parties’ relationship and this Rental Agreement shall be governed by the laws of the Province of Ontario and the laws of Canada. Any actions about or arising out of this relationship or Rental Agreement shall be filed in and remain in the courts of the Province of Ontario (including, for eligible claims, the Small Claims Court). The customer agrees to submit to the jurisdiction of the courts of the Province of Ontario.

25) SEVERABILITY

Any invalidity, in whole or in part, of any provision of this Rental Agreement shall not affect the validity of any other of its provisions, and any invalid provision shall be modified to the minimum extent necessary to make it enforceable.

26) FACSIMILE OR PHOTOCOPY

Vibrant Occasions and Customer agree that a fully executed facsimile, photocopy or electronic delivery of this Rental Agreement shall constitute an original document, and that electronic signatures and records are valid under the Electronic Commerce Act, 2000 (Ontario).

27) WARRANTIES

Except as expressly stated in Sections 2 and 21, and except for any condition or warranty implied by law that cannot be excluded (including under the Consumer Protection Act, 2002 where the Customer is a consumer), Vibrant Occasions makes no warranties, express or implied, as to any matter whatsoever, including, without limitation, the condition of the Equipment, its merchantability or fitness for a particular purpose, or that it is suited for Customer’s intended use. The aggregate liability of Vibrant Occasions hereunder, if any, is limited as set out in Section 11.

28) MARKETING / PHOTOS

You grant Vibrant Occasions permission to take and use photographs and/or video of the rented items and event setup (which may include wide shots of the event space) for our portfolio, website, social media, and other marketing and promotional purposes. Vibrant Occasions will not intentionally feature identifiable individuals as the focus of marketing content without consent. If you do not want your event photos used, or would like any image removed or edited, notify us in writing at any time — before or after the event — and we will reasonably accommodate your request.

29) ENTIRE AGREEMENT

This Agreement includes Quote, Invoice, Terms & Conditions, Card Authorization, Accepted Order Modifications, Written email amendments or other written communications expressly accepted by both parties and constitutes the entire agreement between the parties of its subject matter and supersedes all prior agreements, understandings, negotiations, and discussions whether oral or written, of the parties and there are no warranties, representations, or other agreements between the parties in connection with the subject matter of this Rental Agreement except as outlined in this Rental Agreement and is governed by the laws of Ontario. If documents conflict, the invoice prevails over the quote, and these Terms prevail over both except where the invoice expressly amends them.

30) CONSUMER RIGHTS

If the Customer is a “consumer” under the Consumer Protection Act, 2002 (Ontario), nothing in this Agreement excludes, restricts or modifies any right, warranty or remedy that cannot lawfully be excluded, restricted or modified, and each provision of this Agreement applies to such a Customer only to the maximum extent permitted by law.
Questions about these terms? We’re happy to walk you through anything before you book. Request a quote, call us at 905-283-3664, or — for the fastest response — send us an Email.
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